Baynes & White is an employee pension and benefit consulting firm formed exclusively to provide a personalized approach to benefit plan management. After many years of experience with other consulting firms of all sizes, we realized that clients with small and medium-sized plans always seem to play second fiddle to the firm’s large clients. Yes, many consulting firms provide quality work—but what about quality service?
Technical excellence is required to manage benefit plans in today’s environment and there are many talented professionals at many firms in this country. But, really understanding client needs and surpassing their service expectations is often not a priority. We are determined that the clients of Baynes & White will receive the highest priority in terms of prompt, reliable counsel and service.
Our mandate is to provide our services in a cost-effective manner, and our boutique-style approach to the benefits industry means lower overhead, which directly translates into making our services affordable for clients with small and medium-sized plans. We know that there is an ever-increasing cost-conscious focus for all employers, so we’ve become specialists in maximizing the cost-effectiveness of our clients’ benefit dollars. Quality work and quality service are the hallmarks of Baynes & White, and you can be sure that our professional responsibilities of confidentiality and trust apply to all our clients.
James D. A. White
Being a boutique company in business for over 25 years, we have attracted a solid team of professionals that appreciate working in an environment where the focus is on developing long relationships, providing outstanding service and delivering experienced advice. We are well respected by our insurer partners and our relationships provide us with the ability to negotiate well on behalf of our clients. Our focus is always for our clients – we are always professional in all our engagements with the insurers/providers.
Group Benefits Practice Leaders
Craig Arrol, CEBS
Vice President & Senior Consultant
Craig has over 20 years of employee benefits consulting experience and uses the expertise he has gained to create innovative and affordable benefits solutions for our clients. Through his time at three major consulting firms and one of Canada’s leading banks, he has developed a deep understanding of the important role benefits can play in a company’s success. Craig is a graduate of York University and has earned his CEBS (Certified Employee Benefit Specialist) designation. He obtained his MBA from Edinburgh Business School at Heriot-Watt University.
Pam Martin, CEBS, FLMI
For our clients, Pam is a trusted advisor, proactive problem solver and knowledgeable source of information on employee benefits. Her 30+ years of experience in group administration, underwriting, sales and consulting is used to help our clients enjoy the best benefits at the best price with the best service. Pam is also a graduate of the Certified Employee Benefit Specialist Program (CEBS) offered through Dalhousie University.
Actuarial and Retirement Practice Leaders
June Smyth, FCIA, FIA, FSA
Senior Consulting Actuary & Practice Leader
With over 30 years in the business, June has extensive consulting experience, diversified in matters involving plan design, consolidations, conversions, and windups, with respect to DB, CAP, SERP, and OPEB plans of Canadian, U.S. and multinational companies. Prior to joining B&W, June worked at Aon Hewitt for 16 years and managed small to mid-size plans registered in various jurisdictions across Canada. June has volunteered on various committees of the Canadian Institute of Actuaries over the past 15 years, and currently serves on the Pension Practice Committee. She is a Fellow of the Canadian Institute of Actuaries, the Institute of Actuaries (UK), the Society of Actuaries, and a graduate from the University of Western Ontario in Applied Mathematics. June also serves on two NPO Boards.
Ivy Tsang, CFP®, FMA
Senior Retirement Consultant
Ivy is manager of our Capital Accumulation Plan (CAP) department, overseeing essential plan governance services such as plan review, investment reviews and member financial education for Defined Contribution (DC) Plans and Registered Retirement Savings Plans (RRSPs). She has over 16 years of financial planning experience and over 20 years of experience in the financial services industry. Ivy received her Certified Financial Planner (CFP®) and Financial Management Advisor designation in 2007. She attended the University of Toronto and earned a Bachelor of Arts degree in Economics.